Guest Services

Grand Nile Tower Hotel Facilities & Services

Hotel Facilities

From the big picture down to the fine details, a true luxury hotel intuitively knows how to provide for its guests. At Grand Nile Tower, we have taken the time to anticipate your every need, putting an incredible array of luxury facilities and services at your fingertips.

We offer a rich selection of facilities and amenities to guests at Grand Nile Tower. The following facilities are available to all our guests (though please note some may incur an additional fee).

A Warm Welcome

Enjoy a special meet & greet service at the airport and enhance the experience through our new affordable private transportation. Operated by our trusted service provider, it offers a seamless transfer experience to your chosen destination.

  • Book a VIP airport transfer

For more information please contact us:

  • Telephone

+202 2365 1234

  • Email

Terms and Conditions

Terms and conditions apply. Please refer to the concierge for more information.

Limousine Car Service & rental

Chauffeured car service is also available for your convenience. We offer a more refined mode of transport when you prefer to travel in comfort and style.

For more information please contact us:

  • Telephone

+202 2365 1234

  • Email


Terms & Conditions

Terms and conditions apply. Please refer to the concierge for more information.

VIP Services

VIP service is about more than a mere luxury. It’s about creating once in a lifetime opportunities. At Grand Nile Tower, we have an impressive list of VIP experiences to make your stay a memorable one.

From butler services to dream car hire, we are here to spoil you. Our ultra-exclusive VIP service offers limitless possibilities, with a dedicated concierge team that will work tirelessly to meet and exceed your greatest expectations. All you need to do is ask!

For more information please contact us:

  • Telephone

+202 2365 1234

  • Email

Terms & Conditions

Terms and conditions apply. Please refer to the concierge for more information.

Kids Club

The Kids Club provides attentive care and a host of entertainment options to our young guest. The Kids Club is staffed at all times by professional carers. The service is offered exclusive to in-house guests on a complimentary basis and caters for children aged between 1–9 years of age.

For more information please contact us:

  • In-House Guests

Contact your personal butler

  • Telephone

+202 2365 1234

  • Email

Terms & Conditions

Terms and conditions may apply, please contact the hotel concierge for more information.


Royal Health Club & Spa


The Perfect Escape

Directly overlooking the Nile River, Royal Health Club & Spa is the quintessential lifestyle choice for those seeking unsurpassed luxury and personalized service.

The spacious Royal Health Club & Spa is housed over two levels, and boasts enough luxurious serenity to calm even the most hectic lifestyle. Leave the world behind and reconnect with your inner self in a space that inspires relaxation.

Royal Health Club, Grand Nile Tower’s health club is a state-of-the-art unique place for relaxation and energy recharging. It offers a fully equipped two-floor gymnasium overlooking the Nile, a steam room, a health spa with body massages and treatments.

Royal Spa is the ultimate destination to luxuriate, relax and rejuvenate. Royal Spa offers a sanctuary for guests to indulge in an extensive menu of pampering treatments – all designed to reinvigorate and restore. All treatments use the highest quality products and latest methods in personal care.

In addition, Royal Club presents its guests with a 360 sqm heated outdoor swimming pool and an adjacent children’s pool.

Royal Health Club & Spa opens daily from 07:00 to 23:00

View the Spa Treatment Menu (PDF) for the full range of treatments.
For more information, please contact:

Telephone: +202 2365 1234

Grand Club Lounge

Grand Club Lounge is a luxurious haven with stunning panoramic views of the Nile River and Cairo skyline in a relaxed atmosphere.

Located on the 30th floor of the luxury hotel, the Grand Club is a private oasis offering fabulous views and a relaxed yet sophisticated atmosphere. Guests can meet and browse a wide selection of newspapers and magazines, catch up on the latest news or simply relax while enjoying the panoramic view of the Nile River and Cairo skylines.


The Grand Club is one of the most exclusive spaces in Grand Nile Tower hotel and is available to guests* who have reserved Grand Club rooms, Grand Club suites, Diplomatic suites and Royal Suites

Open daily from 7:00 a.m. – 11:00 p.m.

Please note that the Grand Club dress code is smart casual from 5:00 p.m. onwards.

*Children of 12 years old and younger are not welcomed at the Pearl Club after 11:00 am

For more information, call +202 2365 1234 or email

Access and Amenities

  • Exclusive environment delivered by a dedicated and professional team
  • Private Check-in and out in the Grand Club
  • High-speed internet and usage of the exclusive meeting room
  • Selection of complimentary Newspapers and magazines
  • Travel assistance from our Personal Concierge team with reservations

Culinary Journey

Enticing selection of refreshments available throughout the day, including complimentary intercontinental buffet breakfast, afternoon tea, refreshments, light snacks, and free-flow beverages & Juices.

Grand Club Lounge dress code & policies

View the Grand Club Lounge Dress Code & Policies (PDF attached)

 Marquise Boat

‘Marquise’ Grand Nile Tower’s private yacht offers an alternative venue for unique dining and entertainment, while luxuriously cruising the Nile.


Galleria shopping arcade and entertainment centre, theatre and cinemas, located adjacent to the hotel.


Grand Nile Tower provides a wide range of services that satisfy the needs of the most remarkable guests. Just a few of the conveniences the hotel offers include high-speed internet service, an efficient concierge desk, car rental, and shopping at Galleria shopping centre.

Destination Guide

Local Information

  • Currency: Egyptian Pound
  • Languages: Spoken English and Arabic
  • Time Zone: Cairo (+2)
  • Telephone Calling Code: + 20 2

City Information
The largest city in Africa, Cairo is a vast, exotic city that stretches along the banks of Nile River in Egypt. The majority of the city lies to the east of the Nile although most visitors come to Cairo to visit the only surviving ancient wonder of the world, the magnificent pyramids of Giza and the Sphinx which are about 11 miles south-west of the centre of Cairo. The three colossal pyramids can be explored by means of tunnels that go deep inside the interior of the pyramids and by night there is an atmospheric Sound and Light Show, which is well worth seeing.

However, there is much more for visitors to Cairo to experience than the pyramids. The Egyptian Museum, located in central Cairo in Tahir Square, contains over 100,000 relics including the celebrated treasures of the Tutankhamun tomb. Discovered by Howard Carter in 1921, the collection includes the solid gold death-mask, the three golden catafalques, jewellery, scarabs, diadems, weapons, ceremonial gilded couches and chariots, all of which were buried with the 18th-dynasty boy king.

The Cairo Tower, on El Gezirah Island, provides a panoramic view of Cairo from the restaurant, located at the top of the tower. With literally dozens of mosques and Coptic churches to discover, the Ibn Tulun Mosque is one of the largest mosques in the world and is a fine example of classical Islamic architecture.

Old Cairo lies to the south of Cairo city centre and the Citadel, the Coptic Museum and the Hanging Church are all in this region and should not be missed.

Cairo offers a vast range of shopping opportunities, from modern shopping centres to the famous souks. The old bazaar, Khan El Khalili, is arguably, one of the most interesting places to shop and haggle over spices, perfume, gold and silver jewellery, leather work and brass and copper ware.

Map & Distances

  • Cairo International Airport 20 km
  • Cairo Museum 1.5 km
  • Khan El Khalili 4 km
  • Giza Pyramids 20 km
  • Egyptian Museum 5 km
  • Cairo International Conference Centre 15 km
  • Cairo Tower 1.7 km
  • The Citadel 1.5 km
  • Google Map


  • Airport pick up and drop off
  • Limousine reservations
  • Public transportation
  • Car rental


Grand Nile Tower offers special facilities to make the stays of our physically challenged guests safer and more comfortable. Rooms for physically challenged guests are located near the fire exits and elevators. In addition, the hotel’s elevators and doors are all easily accessible by wheelchairs.

We provide:

  • Toilets equipped with grab rails
  • Sink equipped with space for wheelchair

Stay connected during your stay with us. See below for the type of Internet access and availability.
Guest Rooms:

  • High-Speed Internet – Wired

Guest Suites:

  • High-Speed Internet – Wireless

Public Areas:

  • High-Speed Internet – Wireless

Babysitting Services

Enjoy a quiet dinner for two while you entrust your little ones in the care of a babysitter. For more information or to secure a babysitter contact the Concierge team.

Grand Nile Tower offers convenient covered and secured parking space. Valet parking is available. Open 24 hours.


We know your time is precious – so we strive to help you make the most of it at Grand Nile Tower.

Our wide range of activities are designed to help you spend some quality time with your family, friends or by yourself. Be it experiencing the essence of Cairo or doing something exhilarating such as shopping, sightseeing or playing a sport, we have everything to make your time in Cairo memorable.

Grand Nile Tower guests are invited to explore the city through sightseeing tours – we can arrange expeditions for:

  • City sightseeing
  • Desert safaris
  • Bird watching
  • Museums
  • Nile cruises
  • Khan El Khalili Bazar
  • Art galleries

For more information, please contact us:

  • Telephone

+202 2365 1234

  • Email

 Onsite Services

  • High-speed wireless internet available in all public areas
  • Royal Club health club & spa
  • Efficient Concierge desk
  • Florist service
  • Major credit cards accepted
  • Car rental
  • Safe deposit boxes
  • Bank and ATM machines
  • Same-day laundry and dry-cleaning
  • Shopping centre
  • Babysitting service can be arranged
  • Currency exchange
  • Hotel doctor on call 24 hours
  • Non-smoking floors
  • Rooms for physically challenged guests
  • 24-hour Room Service
  • In-room high speed internet connectivity