Hotel policies & General Information

As a guest at Grand Nile Tower, our policies are designed to enhance your stay and ensure maximum comfort and convenience throughout. Please be aware of the following policies.

-CHECK-IN: From 15:00 hrs

-CHECK-OUT: Until 12:00 noon

Family Policy

Family rates are available for children under 12 years of age. Kindly contact the hotel via info@grandniletower.com for more details.

Pets : For the comfort and safety of all guests, pets are not permitted.

Smoking : Smoking is prohibited in the non-smoking areas' as dedicated. Our 25^th, 29^th, 31^st, 38^th & 39^th floors are also non-smoking.

Guests with special needs : We have a number of support services to assist guests with special needs. Please contact our Concierge for more details.

Payment Information

Minimum Age
-Minimum Registration Age is 18 years and above.

Early/Late departure
-Early and late departure policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify Early/Late departure policy. If you need further assistance, kindly contact the hotel reservation via cairnt-reservations@grandniletower.com

Deposit
-Charges may apply. Kindly contact the hotel via the email info@grandniletower.com for more details.

Service Charge
-A service charge is applicable of 12% per room per night.

Cancellation Policy
-Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. For further assistance kindly contact the hotel via the email info@grandniletower.com

FACE COVERINGS

We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place in Egypt.

Credit cards : All major credit cards are accepted.